Instructional Design Officer

SUMMARY: As an Instructional Designer for our Corporate Training team, you will play a pivotal role in developing and delivering high-quality learning solutions to enhance the knowledge and skills of our employees.
You will collaborate closely with subject matter experts, trainers, and other stakeholders to design, develop, and maintain training programs that align with WesBanco’s strategic goals LOCATION: This position is 100% remote within the Bank's footprint.
Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).
CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas, and concepts to bank employees and bank customers.
Must be willing to work as part of a team.
Ability to maintain confidentiality.
Strong organization and planning skills Strong analytical skills Ability to multitask.
Attention to detail and a commitment to producing high-quality training materials.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Creates and updates training materials, including e-learning modules, instructor-led materials, videos, and job aids, ensuring content is engaging, accurate, and aligned with learning objectives.
Conducts thorough needs assessments to identify skill gaps and training requirements within the bank.
Uses data-driven insights to inform the design and development of training programs.
Develops comprehensive training curricula and learning paths to support employee development and compliance with banking regulations.
Designs and implements a variety of learning delivery methods, such as e-learning, instructor-led training (ILT), virtual instructor-led training (VILT), and blended learning solutions to accommodate diverse learning styles.
Creates assessments and evaluation tools to measure the effectiveness of training programs.
Analyzes data to make continuous improvements to training content and delivery methods.
Leverages learning management systems (LMS) and other technology tools to deliver, track, and manage training programs efficiently.
Collaborates with subject matter experts, trainers, and other internal stakeholders to gather input, review content, and ensure training materials meet the needs of the organization.
Educates oneself and becomes proficient in new products and services introduced at the bank, and maintains the ability to convey these in a learnable format.
Stays up-to-date with banking regulations and industry trends to ensure that training materials are in compliance and reflect industry best practices OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
You will also be expected to complete all assigned compliance training in a timely manner.
Proficient with Microsoft Office products and have the ability to develop visual graphics and PowerPoint presentations.
Must have a familiarity with instructional design and/or online course development.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Bachelor’s degree in Instructional Design, Education, or a related field or three years of related experience or equivalent combination of education and experience.
Minimum of three years of experience as an Instructional Designer in a corporate setting, preferably within the banking or financial industry preferred.
Strong knowledge of instructional design principles, adult learning theory, and e-learning technologies preferred.
Proficiency in e-learning authoring tools (e.
g.
, Adobe Captivate, Vyond, Easygenerator) and Learning Management Systems (LMS) preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled